A Glance At The Roots

Welcome to Sri Balaji Clinical Laboratory ("we", "us", "our"). By accessing or using our website (www.sribalajilab.com), booking tests, or availing any laboratory services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please stop using the website and services immediately.

1. Scope of Services

We provide diagnostic and pathology testing services including sample collection, test processing, and report delivery. All services are subject to medical and regulatory compliance and availability.

2. Medical Disclaimer

• The reports provided are only for clinical evaluation and not a substitute for medical advice.
• Patients must consult a qualified doctor for interpretation and treatment decisions.
• We are not responsible for any outcomes based solely on laboratory report interpretation.

3. Test Reports & Delivery

• Reports may be delivered digitally (email, WhatsApp, SMS link, website login) or in printed form.
• Delivery time is approximate; delays may occur due to operational reasons.
• We are not liable for incorrect delivery caused by inaccurate contact information.

4. Home Sample Collection

• Subject to availability and serviceable locations.
• Patients must disclose required medical history and infectious conditions, if any.
• Service may be refused for safety or ethical reasons.

5. Payments, Refunds & Cancellations

• Payments are due at booking or sample collection.
• Fees are non-refundable except if tests are not completed due to Lab issues or duplicate payments.
• Refunds (if applicable) may take 7–10 business days.

6. Limitations & Re-Testing

• Results may vary due to biological or technical factors.
• Re-testing may be offered in valid cases at no extra cost.
• We are not responsible for results affected by patient preparation errors (fasting, medication, etc.).

7. Patient Data & Privacy

• All patient data is confidential and handled according to privacy laws.
• Reports are shared only with the patient or authorized entities.
• We are not liable for unauthorized access due to password sharing or insecure devices.

8. Website Usage Terms

• Users must not misuse website content or submit harmful code.
• Automated data extraction, unauthorized copying, or commercial use is prohibited.

9. Intellectual Property

All content including logos, text, images, and digital material is the property of Sri Balaji Clinical Laboratory and protected by copyright laws.

10. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from test results, report delays, system errors, internet issues, or unavoidable circumstances.

11. Amendments

We may update these Terms at any time. Changes will be posted on this website and become effective immediately.

12. Governing Law

These Terms shall be governed by the laws of India. All disputes shall be resolved un.