Welcome to sribalajilab.com. At Sri Balaji Lab, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website. By accessing our Site, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email, address, and other information submitted via forms, bookings, or orders.
• Order / Transaction Data: Details of laboratory service bookings, product purchases, billing information, payment details (processed securely through third parties).
• Automatically Collected Data: IP address, browser details, device type, pages visited, time spent on site, and cookies.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process laboratory test bookings, orders, and enquiries.
• To send confirmations, updates, receipts, and communication related to your services.
• To improve website functionality and user experience.
• To send promotional emails or updates (only if you have opted in).
• To ensure website security and prevent fraud.
• To comply with legal requirements.

3. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyse visitor behaviour, and store user preferences. You may disable cookies in your browser settings, but some features of the Site may not work properly.

4. Data Protection & Security

We use industry-standard safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure.

5. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

• Trusted third-party partners (payment gateways, delivery providers, analytics tools).
• Service providers who assist with website operations.
• Government authorities, only when required by law.

6. Your Rights

Depending on your region, you may have the right to:

• Access the data we hold about you.
• Request corrections to your data.
• Request deletion of your personal information (where legally allowed).
• Opt out of promotional communications at any time.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If a child has provided us data, please contact us and we will remove it immediately.